If you have any queries or concerns regarding this Policy, please contact us at [email protected]
INFORMATION WE COLLECT
We need to collect and process some information for you to create an account on TatavGyan and use our services. Your information is collected to provide better services to all our users. We use your information to communicate with you about your use of TatavGyan.com, to inform you about updates to your account, establish direct discussions with selected Project Owners and generally maintain your accounts with us. We also use this information to prevent or detect fraud or abuses to our website or to the services made available through it.
Here are the types of information we gather:
INFORMATION YOU SHARE
The information we learn from our users at the time of creating an account and joining the TatavGyan.com community, which includes your name and your email address.
We also collect the information shared by you, which includes your username, information that you submit to TatavGyan in the form of comments, contributions to discussions, or messages to other users, any personal information you choose to include in your “My Profile” page (e.g. your photo) and any profile/photo information available, if you choose to create an account with our website using any authentication providers like Facebook, through their application- programming interface (API). We request you not include any identifying features/ personal information in your username like your last name, address etc. If your username with Facebook (or any other third party authentication provider) contains identifying information, we recommend you do not use such third party facilities to connect to our website, instead create a TatavGyan.com account in the standard way. We reserve the right to reject usernames that are offensive, defamatory or which we otherwise think are unsuitable.
When you use our services or view any content provided by TatavGyan.com, we automatically collect and store certain information in our server logs. This may include:
INFORMATION THAT IS PRIVATE
This information will not be publicly displayed or revealed to other users. This may include:
HOW WE USE INFORMATION WE COLLECT
We use the information we collect to manage your accounts and communicate with you.
Your email address is not publicly displayed on our website. Your email address is used to send you e-alerts when there is activity on a project that you have created or are supporting, to send you news-letters from time to time regarding the activity and content on our website, and to otherwise communicate with you.
We also keep a record of all your email communications to solve any issues you might be facing.
Your name is not publically displayed on the website unless you choose to display your name rather than your username, when you support a project. If the Project /Campaign you have contributed towards, is successful in reaching its Funding Goal within the Funding Period, then, unless you pledge anonymously, your name as shown on your bank account is shared with the Project Owner by our payment processors when your funds are transferred from your account.
INFORMATION SHARED ONLY WITH PROJECT OWNERS
In our country, each Waterbody is owned by Government / Government Authority / Urban local body / Central or State Government department, referred to as Project Owner Authority in this document.
On choosing to support a project, you are publically identified by your username and your photo/ Facebook profile picture, if any. No other information in your profile is made publically available by us. Once a Project /Campaign of your choice is successful in reaching its Funding Goal within the Funding Period, your username is made available to the Project Owner Authorities so that arrangements can be made for your reward, if any. By using or continuing to use this site or by choosing to support a Project /Campaign, you agree that your personal details (as given to the Project Owner Authority) can be used in relevant circumstances such as for reward fulfilment (T. Shirt Size, Shipping Address).
INFORMATION WE SHARE
Information about our customers is an important part of our business and we are not in the business of selling or renting it to others. We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.
As per your customer communication preferences, your personal information will be communicated to our partner sites for them to send you communications regarding their goods and services.
We will release personal information to other companies, organization, government or regulatory authorities when we believe that such release is appropriate to comply with the applicable law, to enforce applicable conditions of use and other agreements, to prevent or otherwise address fraud, security or technical issues, to protect the rights and property of TatavGyan.com, our users and others.
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
TatavGyan.com gives you access to information about your account and your interactions with TatavGyan.com. If you find the information to be wrong about you or if you wish to update/edit your personal information, we provide for you to do so by enabling you to adjust or update the information on your profile page.
If you don’t want to receive our e-alerts or newsletters, you may edit your setting by clicking on your username to view your profile page and selecting edit settings.
If you don’t wish to receive messages from other TatavGyan.com members, you can disable this function by visiting the edit settings page.
If you wish to get access to your personal information or clarify queries that you may have about your right of access, please get in touch with us at [email protected] .You may be required to pay a nominal fee at the time of making a request to access.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software as required by the relevant laws. This technology encrypts information you provide as it travels through the internet and protects each transaction made on the website, so that your password or information cannot be viewed by anyone else using the internet.
If you decide to support a project by making financial contributions to it, you are routed to a safe and secure transaction process provided by our certified payment gateway partner. Further you will be taken through a “verified by visa” password protect process to prevent any misuse to your credit/debit cards details. The details of your credit/ debit card are not shared with anyone including TatavGyan.
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